Agentic intelligence that triages, routes, and fulfils—so your teams focus on moments that matter.
Empowering businesses with industry-leading AI for smarter, seamless customer conversations.
Routine inquiries automated Routine automation
Complex cases escalated seamlessly Escalated cases
Agentic intelligence that triages, routes, and fulfils—so your teams focus on moments that matter.
Average return for organisations activating Elva-powered journeys across their call flows.
Why AI, Why BE Elva
Our flagship AI platform listens, understands, and acts across every inbound conversation—freeing teams to focus on the high-value work only humans can do.
From high-volume service centres to multi-location field teams, Elva orchestrates blended human-digital journeys that scale without sacrificing empathy.
Frontline coverage without pauses, executing playbooks with context-aware decisions.
Natural language, intent detection, and workflow execution tuned to your brand tone.
Autonomous resolutions slash repetition and handoff time while protecting margins.
From national retailers to high-growth innovators, organisations trust our agentic platform to modernise conversations and infrastructure.
Our agentic platform aligns advanced speech AI, automation, and human escalation to deliver effortless service at scale.
Our AI greets callers, captures context, and triages requests with natural, brand-aligned dialogue.
Design fallback flows with callbacks, SMS updates, and queue transparency that keep customers informed.
Connect Microsoft 365, Google Workspace, and CRM systems so every action syncs in real time.
Roadmap-ready skills let customers reserve, reorder, or escalate without waiting for a human.
PCI-aware capture ensures sensitive customer information is stored and transferred safely.
BE Voice, Messaging, and Internet form a unified infrastructure layer—instrumented and supercharged by Elva to deliver an end-to-end business stack.
Carrier-grade BE Voice routes bring PSTN and cloud telephony into Elva's decisioning fabric.
BE Messaging syncs SMS, chat, and notifications with live AI insights for cohesive follow-up.
Managed BE Internet keeps every AI workflow resilient, redundant, and performance-tuned.