Meet BE Elva: The Agentic AI Platform Transforming Business Communications

Empowering businesses with industry-leading AI for smarter, seamless customer conversations.

Routine inquiries automated Routine automation

70%

Complex cases escalated seamlessly Escalated cases

100%

Agentic intelligence that triages, routes, and fulfils—so your teams focus on moments that matter.

5x ROI average ROI

Average return for organisations activating Elva-powered journeys across their call flows.

Why AI, Why BE Elva

Agentic intelligence tailored for real-world operations

Our flagship AI platform listens, understands, and acts across every inbound conversation—freeing teams to focus on the high-value work only humans can do.

From high-volume service centres to multi-location field teams, Elva orchestrates blended human-digital journeys that scale without sacrificing empathy.

  • 24/7 intelligent call handling

    Frontline coverage without pauses, executing playbooks with context-aware decisions.

  • Human-grade conversations

    Natural language, intent detection, and workflow execution tuned to your brand tone.

  • Lower operational costs

    Autonomous resolutions slash repetition and handoff time while protecting margins.

Recognised for Real-World AI Impact

From national retailers to high-growth innovators, organisations trust our agentic platform to modernise conversations and infrastructure.

DJI - Professional Drone Technology and Aerial Solutions
SSS - Security and Safety Solutions
The Mint - Financial Services and Banking Solutions
Mr. Burger - Restaurant and Food Service Solutions
Makmur Enterprises - Business and Enterprise Solutions
Clenergy - Renewable Energy and Solar Solutions
Thornbury - Local Business and Community Services
Arbory - Outdoor and Landscaping Solutions

Our agentic platform aligns advanced speech AI, automation, and human escalation to deliver effortless service at scale.

Autonomous Reception

Our AI greets callers, captures context, and triages requests with natural, brand-aligned dialogue.

Intelligent Overflow Orchestration

Design fallback flows with callbacks, SMS updates, and queue transparency that keep customers informed.

Workflow-Ready Integrations

Connect Microsoft 365, Google Workspace, and CRM systems so every action syncs in real time.

Booking & Order Automations

Roadmap-ready skills let customers reserve, reorder, or escalate without waiting for a human.

Secure Data Handling

PCI-aware capture ensures sensitive customer information is stored and transferred safely.

The BE Platform powering Elva's intelligence

BE Voice, Messaging, and Internet form a unified infrastructure layer—instrumented and supercharged by Elva to deliver an end-to-end business stack.

Voice Infrastructure

Carrier-grade BE Voice routes bring PSTN and cloud telephony into Elva's decisioning fabric.

Messaging Fabric

BE Messaging syncs SMS, chat, and notifications with live AI insights for cohesive follow-up.

Connectivity Backbone

Managed BE Internet keeps every AI workflow resilient, redundant, and performance-tuned.