Standing by Our Products and Services, Your Trusted Partner in Success
Our Products and Services are all backed by Intense Support.
We not only provide unmatched assistance and expertise, but we also stand by the quality of our products and services. As your trusted partner in success, we are committed to delivering solutions that exceed your expectations and drive tangible results for your business.
We take great pride in the reliability and effectiveness of our offerings. Whether it's our technical support, strategic guidance, or operational assistance, we stand behind the solutions we provide. With our global support services, you can confidently expand your operations, knowing that our experienced team is ready to assist you with technical expertise, strategic guidance, and prompt resolution of any issues that may arise.
Send a support email with the details of your issue to csteam@binaryelements.com
If it's a VOIP or 3CX Cloud PBX issue, please ensure you provide
1. 3CX URL
2. Phone number
3. Extension number
4. The details of the physical phone if there is one
If it's an BE SAP Suite issue, please provide
1. Your instance name
2. Screenshots and issue details
If it's a BEINC issue, please provide
1. Your instance name
2. Screenshots and issue details
Our support portal will show you all the issues and requests you have with us.
Ensure you get a ticket number first then call us on
+61 3 9020 7900 or +61 1300 834 077
or Chat to us here (see bottom right for chat widget)
or SMS us at +61 489 984 008
(For overseas support please email us at csteam@binaryelements.com)
