Products/BE Voice
An AI receptionist with 18 commercial role templates, outcome-priced AI outbound campaigns, and a full business phone system priced by concurrent calls ($0 per-seat tax)—running on our own Australian carrier trunks and numbers, or connected to your existing PBX and ERP.
How a call goes
In a natural Australian voice (~1.2s response latency) on your existing business or 1300 number, 24/7 or on overflow.
Verifies callers by PIN, looks up live orders, bookings or balances over HTTP/MCP, or runs an outbound campaign within Australian calling rules.
Briefs your colleague before connecting the caller, or lets a supervisor listen, coach and take over from the AI mid-call.
Every call and voicemail is transcribed, summarised and scored—with post-call learning suggestions an admin can approve in one click.
What's in it
Adopt the AI receptionist on your current phone number via simple call forwarding, overlay it on your 3CX or Yeastar PBX, or move your extensions to our $0-per-seat phone system.
Receptionist, Bookings Line, Order & Delivery Desk, Support Triage, New Enquiry Intake, Absence Line and Urgent On-Call—answering in Australian English plus multilingual support.
MoreAppointment reminders, accounts-receivable follow-ups, surveys and lead qualification inside Australian calling-hour and Do-Not-Call rules—priced per completed contact, $0 for no-answers or voicemails.
MoreFrom $79/mo for 4 concurrent calls and 20 extensions with Australian calls included. Browser phone, iOS & Android apps, visual call-flow canvas and auto-provisioned Yealink desk phones.
MoreConnect your existing on-prem or cloud PBX over SIP trunks to add BE Voice AI answering, outbound campaigns and Australian carrier rates without ripping out handsets.
MoreTrigger goal-driven outbound calls (POST /v1/calls), steer live conversations, or let BE Teammate and your own AI assistants place calls and read transcripts over /mcp.
MoreVerify callers against SAP Business One or Xero during a call, send mid-call SMS links from your 04 number, and log every call against the customer's case.
Also from BE VoiceThe phone systemHelp centreAI receptionist cost guideAI receptionists comparedOverflow call handlingAnswering personasCalling personasWho it's forAll featuresIntegrationsAPI and MCPCalling rulesQuestionsVoIP and SIP trunksYeastar phone systemsNumber masking2FA voice callsClick to callAI receptionist for medical & allied health clinics3CX SIP trunks ($32.95) & AI receptionist overlay
Plans and pricing